Last Updated: Feb/2026
MasterMedEx respects your privacy and personal data.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.
By using MasterMedEx, you agree to the practices described in this policy.
We may collect the following types of information:
A. Personal Information
B. Account Information
C. Payment Information
Payments are processed through secure third-party payment providers. We do not store full credit/debit card details on our servers.
D. Technical Information
We use your information to:
We do not sell your personal data to any third parties.
We process personal data based on:
MasterMedEx may use cookies to:
Users may disable cookies through browser settings, although this may affect platform functionality.
We implement reasonable technical and organizational measures to protect your data from:
However, no online platform can guarantee absolute security.
We may share limited information with:
All third-party partners are required to maintain data confidentiality. We do not share personal data for advertising resale.
We retain personal data only as long as necessary for:
Users may request account deletion (subject to legal and financial record requirements).
Depending on your jurisdiction, you may have the right to:
To exercise these rights, contact us via email: info@mastermedex.com
If you access MasterMedEx from outside the country of registration, your data may be transferred and processed in accordance with applicable laws. By using the platform, you consent to such transfer.
MasterMedEx is intended for individuals aged 18 years and older. We do not knowingly collect data from minors.
We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised "Last Updated" date. Continued use of the platform constitutes acceptance of updates.
For privacy-related inquiries, contact:
Email: info@mastermedex.com
Platform Name: MasterMedEx
By registering on MasterMedEx, users consent to the collection and use of personal data in accordance with this Privacy Policy.
MasterMedEx — Last Updated: Feb 2026
This Acceptable Use Policy outlines the rules governing the use of MasterMedEx. By accessing or using the platform, users agree to comply with this policy. Failure to comply may result in suspension or termination of access without refund.
Users may use MasterMedEx solely for:
Access is granted on a limited, non-transferable, non-exclusive basis.
Users must NOT:
A. Share Account Access
B. Copy or Distribute Content
C. Reverse Engineer or Extract Data
D. Misuse Educational Content
E. Engage in Harmful Conduct
Users must not:
MasterMedEx reserves the right to:
Repeated or serious violations may result in permanent account ban.
If you suspect unauthorized sharing or misuse of content, report to: info@mastermedex.com
We reserve the right to modify this policy at any time. Continued use constitutes acceptance of changes.
MasterMedEx — Last Updated: Feb/2026
All materials on MasterMedEx are the exclusive intellectual property of MasterMedEx, including but not limited to:
All rights are reserved.
Users are granted a limited, non-transferable license to access content strictly for personal exam preparation. This license does not permit:
Users may not:
Unauthorized use may result in: Account termination, Legal action, Financial damages claims.
If you believe your copyrighted material has been used improperly on MasterMedEx, contact: info@mastermedex.com
Include: Description of copyrighted work, Proof of ownership, Location of material in question.
MasterMedEx actively monitors: Content leakage, Unauthorized distribution, Online resale of materials. We reserve the right to pursue legal remedies for copyright infringement.
The name "MasterMedEx," logos, branding, and associated materials are protected trademarks and may not be used without written permission. Unauthorized sharing or reproduction of MasterMedEx materials may result in immediate account suspension, permanent ban, and legal action in accordance with applicable intellectual property laws.
These Terms and Conditions shall be governed by and construed in accordance with:
Any dispute arising from the use of this platform shall fall under the jurisdiction of the competent courts of the relevant Emirate and/or the Free Zone authority where the company is registered.
MasterMedEx operates as a digital academic supportive service provider registered within a UAE Free Zone. The platform:
Users acknowledge that MasterMedEx is an educational technology platform and not a medical authority.
To the fullest extent permitted under UAE law, MasterMedEx shall not be liable for:
Liability, if any, shall be limited to the amount paid by the user for the specific service.
All content is protected under UAE Federal Decree-Law No. 38 of 2021 on Copyright and international intellectual property conventions applicable in the UAE. Unauthorized copying, distribution, reproduction, or resale may result in: Immediate account termination, Civil claims for damages, Criminal liability under UAE law.
MasterMedEx processes personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 (PDPL). Users have the right to: Access their personal data, Request correction, Request deletion (subject to legal retention requirements). Data transfers outside the UAE may occur in compliance with applicable data protection regulations.
All transactions are conducted electronically in accordance with UAE Federal Law No. 1 of 2006 on Electronic Commerce and Transactions. Users agree that electronic acceptance of terms constitutes legally binding agreement.
Any attempt to hack, scrape content, share credentials, or distribute copyrighted material may constitute a violation of the UAE Cybercrime Law (Federal Decree-Law No. 34 of 2021). MasterMedEx reserves the right to report serious violations to relevant UAE authorities.
MasterMedEx is a UAE Free Zone–registered educational platform. All content is protected under UAE copyright law. Use of this platform is subject to UAE federal laws and applicable Free Zone regulations. The user acknowledges that MasterMedEx provides educational technology services only and does not engage in regulated medical practice within the UAE or internationally.
Governing Authority
MasterMedEx is registered in: Sharjah Research Technology & Innovation Park (SRTIP), Sharjah, United Arab Emirates.
These Terms are governed by:
Any dispute shall fall under the jurisdiction of the competent courts of Sharjah or as determined by SRTIP regulations.
Nature of Service
MasterMedEx provides: Digital supportive academic services, Examination preparation resources, Academic revision materials.
MasterMedEx does NOT: Provide medical diagnosis, Provide telemedicine services, Offer regulated healthcare services, Replace clinical supervision, Operate as an official education body. The platform operates under SRTIP regulations.
Limitation of Liability
To the fullest extent permitted under UAE law:
Indirect, incidental, or consequential damages are excluded.
Termination & Enforcement
MasterMedEx reserves the right to: Suspend accounts, Terminate access, Report severe violations to UAE authorities. Particularly in cases involving: Copyright infringement, Content piracy, Cybersecurity violations.
In accordance with UAE Federal Decree-Law No. 45 of 2021, MasterMedEx:
Lawful Basis for Processing — Personal data is processed under: User consent, Contractual necessity, Legitimate business interest, Legal compliance.
Data Subject Rights (Under UAE PDPL) — Users may request: Access to personal data, Correction of inaccurate data, Erasure (where legally permissible), Restriction of processing, Withdrawal of consent. Requests can be submitted to: info@mastermedex.com
International Transfers — Data may be processed or stored outside the UAE in compliance with UAE data protection requirements.
Data Retention — Data is retained only for: Subscription duration, Legal and accounting compliance, Regulatory obligations.
Instructor Status — Instructors are independent contractors and not employees of MasterMedEx. They: Do not represent MasterMedEx as a medical authority, Deliver examination supportive content only, Must not provide patient-specific advice.
Intellectual Property — All teaching materials created for MasterMedEx: Become licensed to MasterMedEx, May not be reused commercially without written consent, Cannot be independently resold.
Confidentiality Clause — Instructors must maintain confidentiality of: Student data, Platform materials, Internal content.
Any dispute arising from or relating to these Terms shall first be resolved through amicable negotiation. If unresolved, disputes shall be referred to arbitration in Sharjah in accordance with applicable UAE arbitration laws.
All content is protected under UAE Federal Copyright Law and international IP conventions. Unauthorized: Screenshot sharing, Telegram redistribution, Question bank copying, Recording of live sessions — May result in: Account termination, Civil financial claims, Criminal complaint under UAE Cybercrime Law.